Welcome to Denburn Medical Practice.
Our Telephone Appointment service:
If you want advice about a health problem, you can now have an appointment by the telephone and speak directly with a clinician on the day that you call.
- Call us on Denburn 01224 643333 - Aurora 01224 662911
- Inform the receptionist of your name - address - contact number
- A brief description of your health problem (the more information you provide the easier it will be to prioritise your call and work out how to help you best)
A clinician will then call you back and discuss the best way to help with your problem. This may involve a face to face appointment, advice or referral to another health care professional.
Our phone lines are restricted for emergency calls only between the hours of 1200 - 1300hrs. During this time please contact the emergency line on 07487 418289.
The practice generally deals with all requests for appointments/advice between the hours of 0800 - 1200hrs and 1300 - 1500hrs. If you are calling for an appointment we would ask you try and call between 0800 - 1200hrs if possible.
However, at times of high demand we will prioritise emergencies and therefore not be able to accept requests for routine care/advice during the above times. If this is the case, then you will be informed of this when contacting reception and will be offered to have a callback, from a clinician the next day or any alternate day that suits you.
More here on when we are open and how to see a member of the team. We’ve made life a little easier with practice updates, news on the latest health issues and even access to repeat medication all at your fingertips.
Your Good Health
Access to a wide range of healthcare services is a key element of a good local practice. We don’t just want to see you when you’re ill we want to make sure you stay healthy too. Check out how we can cover both bases with our clinics and services.
Our professional team will ensure you receive the best attention at all times whether you’re attending a specialist clinic or a routine appointment. If you’re new to the area registration is easy and comes with the comfort of discretion and confidentiality assured.
(Site updated 21/02/2019)